Austin's Ale House
American, Steak
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Location and hours
Location
82-70 Austin Street , Kew Gardens, NY
(718) 849-3939
Hours
More details
Reviews
Overall rating
(4.3)
(391 reviews)
January 20, 2020
We had a great server and the manager was present and helping in restaurant.
January 13, 2020
We came here straight from the movie theater across the street. We got seated as soon as we got there. We ordered appetizers, beers, and the Austin Burger and a the Angus burger special. The food and the service were excellent. Carlos was our waiter.
January 12, 2020
One of us had the Sunday brunch and the other a goat cheese salad with chicken. Both were delicious and the service was very good.
November 24, 2019
The blackened salmon & shrimp were way too spicy (hot)
November 20, 2019
The service was so poor at time we thought it was deliberately poor. We had to ask for everything while watching the servers talking to each other ,
November 18, 2019
Carlos is the best waiter in the Austin Ale House. The salmon with pecan butter is the best salmon I have ever tasted.
November 1, 2019
THE FOOD WAS DELICIOUS AND COOKED TO PERFECTION ACCORDING TO OUR PREFERENCE. OUR WAITER, CARLOS, WAS JOVIAL, PROFESSIONAL, AND MORE THAN ACCOMMODATING.
November 1, 2019
THE FOOD WAS DELICIOUS AND COOKED TO PERFECTION ACCORDING TO OUR PREFERENCE. OUR WAITER, CARLOS, WAS JOVIAL, PROFESSIONAL, AND MORE THAN ACCOMMODATING.
October 3, 2019
Pork chops special was very good and Nick our waiter continues to provide excellent service.
September 23, 2019
The food was amazing and the chef came out and greeted us !!
September 7, 2019
I called at first to make sure reservations weren’t required however there was confusion on where to sit and then we were told that reservations were required when we got there
September 2, 2019
Took almost an hour to get served. Was compensated with free wine.
August 31, 2019
Enjoyed the outdoor patio, although chair cushions would be a welcome addition.
July 5, 2019
This is my go to especially since the patio is open
July 5, 2019
This is my go to especially since the patio is open
July 5, 2019
This is my go to especially since the patio is open
June 23, 2019
manager/person on duty and wait staff were extremely pleasant and accommodating. Couldn't be nicer
June 23, 2019
manager/person on duty and wait staff were extremely pleasant and accommodating. Couldn't be nicer
June 9, 2019
The patio is fantastic, great food , great service
June 9, 2019
The patio is fantastic, great food , great service
June 9, 2019
The patio is fantastic, great food , great service
June 9, 2019
The patio is fantastic, great food , great service
May 26, 2019
Slow service. The rib eye steak was very good, but the potatoes and vegetables were not hot or warm.
May 21, 2019
Our waitress was gracious, efficient, helpfu and very accommodating. I believe her name was Rochelle. Her Irish accent surely identifies her!
May 5, 2019
The quality of the food continues to be very good. The waiter was very personable, although stretched too thin. Management needs to hire more wait staff.
May 3, 2019
pleasant staff, comfortable casual surroundings, reasonable prices and good selections
May 3, 2019
pleasant staff, comfortable casual surroundings, reasonable prices and good selections
May 3, 2019
pleasant staff, comfortable casual surroundings, reasonable prices and good selections
February 23, 2019
Excellent service and food. I always look forward to coming here. Highly recommend.
February 21, 2019
Hard to find parking. Wish valet parking is provided
February 21, 2019
Hard to find parking. Wish valet parking is provided
February 11, 2019
The hostess told the server that we had couponbut when he gave us the check he hadn’t applied the coupon. When pointed out to him he didn’t even apologize.
February 11, 2019
The hostess told the server that we had couponbut when he gave us the check he hadn’t applied the coupon. When pointed out to him he didn’t even apologize.
January 28, 2019
the only negative point is the increase of food prices.
January 11, 2019
Food was very good. The steak I had was cooked to perfection.
December 30, 2018
We were seated immediately. Service was attentive and courteous.
December 19, 2018
There was a Christmas party in a separate room, which made service a little slow. Diners at another table made a loud fuss, spoiling the atmosphere for the remaining diners. Although stressed, we had sufficient attention from our server.
December 13, 2018
My burger was over cooked but I didn’t tell the waitress because there were a few large holiday parties going on and I didn’t want to wait for another burger to be cooked while my wife ate her meal. I asked for medium rare but I received it medium well.
December 13, 2018
My burger was over cooked but I didn’t tell the waitress because there were a few large holiday parties going on and I didn’t want to wait for another burger to be cooked while my wife ate her meal. I asked for medium rare but I received it medium well.
November 3, 2018
The food took a long time to be served. Other than that, everything else was good.
October 27, 2018
Everything was great, from the food to the staff, as well as the old pub atmosphere.
October 22, 2018
Quick bite, told them we were in a hurry and they accommodated us very nicely. Food was good and large portions.
October 1, 2018
When we go to the Austin Ale house, we always love the pecan salmon. It's our favorite. We highly recommend this dish.
September 29, 2018
It's a go to to of mine and enjoying their outdoor patio today with Blue skies
September 5, 2018
Friendly & relaxing atmosphere. The server was attentive, helpful & nice.
July 26, 2018
Great waitress Jessica was excellent..very attentive and friendly.
July 18, 2018
We were lucky enough to arrive in time for early bird special on a Monday evening. We sat outside and we had a wonderful meal! The waiter, Thomas, was very pleasant and very polite. My husband and son enjoyed the bean bag toss in the garden area. We will definitely be going back!
July 18, 2018
We were lucky enough to arrive in time for early bird special on a Monday evening. We sat outside and we had a wonderful meal! The waiter, Thomas, was very pleasant and very polite. My husband and son enjoyed the bean bag toss in the garden area. We will definitely be going back!
July 18, 2018
We were lucky enough to arrive in time for early bird special on a Monday evening. We sat outside and we had a wonderful meal! The waiter, Thomas, was very pleasant and very polite. My husband and son enjoyed the bean bag toss in the garden area. We will definitely be going back!
July 18, 2018
We were lucky enough to arrive in time for early bird special on a Monday evening. We sat outside and we had a wonderful meal! The waiter, Thomas, was very pleasant and very polite. My husband and son enjoyed the bean bag toss in the garden area. We will definitely be going back!
July 18, 2018
We were lucky enough to arrive in time for early bird special on a Monday evening. We sat outside and we had a wonderful meal! The waiter, Thomas, was very pleasant and very polite. My husband and son enjoyed the bean bag toss in the garden area. We will definitely be going back!
July 15, 2018
IS A FINE PLACE TO RELAX AND ENJOY A WONDERFUL MILL
July 4, 2018
Food is always good, especially the burgers. They are known for their delicious burgers. Service is great and the staff is always helpful and courteous.
June 30, 2018
Food was ok, air conditioning was not working and the place looked old and dirty.
June 10, 2018
it was a little slow waited for my bread and water
May 7, 2018
I always enjoy Austin Ale House and go regularly. But I think it's best to stick to what they do best - burgers, steaks and chops. I've tried other things, but they aren't as good/
May 2, 2018
It’s not just one large room to dine. The place has several sections inside. Excellent atmosphere for all. Food, fish ?? is all freshly made w much flavor.
April 18, 2018
The staff is very attentive. Waitress Michelle is pleasant and informative with the menus. Warm environment. Bus boy always around in case you need more water, asks if all is okay and if we needed anything.
April 7, 2018
Always good fresh food. Burgers and steaks especially good...
March 16, 2018
I enjoyed the food (and the service) at Austin's Ale House. They had a new item on the menu when I visited (Shrimp Fra-Diablo) and it was very good. Looking forward to dining there again.
March 12, 2018
Food was very good and reasonably priced, especially with coupon.
February 26, 2018
I think the drinks were way overpriced and very small.
February 13, 2018
Colleen the manager bent over backwards to make sure all went well. She deserves a raise.
December 9, 2017
The food was very good, and the service was very good.
December 3, 2017
The service, the taste of the food, as well as the quality and portion-sizes, were excellent.
November 12, 2017
We love it there and feel at home. The manager is on the balland makes sure everything runs smoothly. He knows us as we have been coming there for years and he alwsy stops to chat woth us and makes us feel as if we are home.
October 31, 2017
Great large amount of food Nice and large Place Friendly Host Yes I Would Recommend The Restaurant
October 26, 2017
I always have a good experience at Austin Ale House. The wait staff is attentive, pleasant and accommodating and the food is great.
October 12, 2017
Our server was amazing she makes sure you are happy with whatever you order, drinks or food. And will make sure that if you are displeased that it is taken care of and that you are happy.
October 8, 2017
great place ( patio ) , great atmosphere , very good food and an excellent service
September 28, 2017
Salads were huge! Could eat about half; bagged the rest.
September 19, 2017
Always good - but especially the burgers. My free-range chicken was tasty, but not as good as their burgers and steaks.
September 17, 2017
We are family there by now. The manager John is wonderful. He is friendly and makes sure everything runs smoothly. Makes u feel at home.
September 17, 2017
Pleasant atmosphere,good service,variety of dining choices
September 9, 2017
The food is always good. As a regular we know the manager who is very personable and nice to talk to.
August 26, 2017
The soup was served luke warm. The onion rings were coated with grease, with no evidence of any attempt to dry them off before they were servrd. The NY cheese cake was only fair in quality.
August 21, 2017
Food was horrible-
July 29, 2017
Really good food and environment , good for everybody really recommended,our waitress Brian it's really good
July 26, 2017
choice of outdoor and indoor dining. Parking worked out.
July 24, 2017
its one of my go to spots
July 23, 2017
good service good food
July 8, 2017
Food - excellent. Service - excellent, BUT with some hiccups. No bread on the table. The bisque was served luke warm
June 29, 2017
Service was slow. Waiter didn't return to table for 15 minutes after serving us. "toasted" bun for hamburger was on top of lettuce, making it damp. Overall service was fair at best. Food was good
June 23, 2017
Chicken was tough had to send back then ordered burger - dry- string beans were hard and so was cauliflower
June 12, 2017
Service was friendly, polite, and fast.
June 11, 2017
I really enjoy going there, wonderful service, great food and good atmosphere.
June 2, 2017
Pleasant outdoor dining, cordial service, food is always only mediocre and overpriced. Salmon at $27pp is high for a neighborhood restaurant.
May 21, 2017
Exceeded our expectations regarding service, which was far better than our last few visits. Also, our meals lacked an important ingredient, but it was handled immediately by the chef. Was very happy about it.
May 16, 2017
The servers were nice. Food was good. It's a comfortable place with a nice atmosphere
May 4, 2017
We had a delicious dinner.
May 4, 2017
Restaurant was noisy, food was not served properly, wait staff was unkempt.
May 4, 2017
The restaurant was very busy on the night that I went so service was a bit slow. However, I still enjoyed the meal and I plan to dine there again soon.
May 4, 2017
Friendly staff, great food and specials, good prices
May 4, 2017
Food was well prepared and service was very good.
May 4, 2017
Service was slow tonight for some reason. Our waitress noticed we were hungry and eating a lot of bread. She came over with a complimentary salad to eat something healthier than stuffing ourselves with bread. Much appreciated.
May 4, 2017
Good food, well prepared and served nicely. Nice staff.
May 4, 2017
Excellent service
May 4, 2017
we had a delicious meal, the only thing was our wings were not fully cooked and when we asked for it to be cooked a bit more our server said it might not be possible but she came back and said "she spoke to the chef and it was ok to be broiled a bit more" was not o happy with that but all in all was a very good meal
May 4, 2017
full of life place
January 22, 2017
The restaurant was very crowded (happy for the restaurant, tho), which delayed everyone's orders. As the diners, we had no choice but to accept the pace of delivery of our food. However, I would like to suggest that certain staff members not openly display their frustration. On a different note, the busboy service was SO much better than it was when we were there previously.
January 16, 2017
Good dinner and lovely atmosphere
December 12, 2016
I have never had a bad meal
December 4, 2016
A big part of the reason we come here is because of the wait staff and servers. They are lovely, kind and hardworking. Love them!
November 28, 2016
Austin's is always awesome
November 19, 2016
I love this place. The wait staff are wonderful, kind and hard working. This is my favorite place to go.
November 7, 2016
Service was not up to par, but we keep going back because the food is delicious. They need more bus boys/girls to assist the servers. It's been like this for quite some time, so I hope this area is improved. I, also, hope they do not raise the prices anytime soon.
November 5, 2016
Great service
November 3, 2016
wonderful service ... very accommodating
October 28, 2016
I asked for a salmon salad, and got a full sized piece of salmon on my salad. Very satisfying, and very filling.
October 17, 2016
Local and a neighborhood fav
September 29, 2016
Excellent burgers and other lunch specials, and if you want it medium rare, you GET it medium rare; the best French fries I've ever had. And Great Value!
September 24, 2016
Wide varied menu, excellent food, good service. Great selection of beers both on tap and bottled. Best burgers in town - cooked to perfection. Salads are fresh. Definitely recommend this place.
September 23, 2016
We informed our waiter we had a R.com voucher and waiter was friendly and welcoming.
September 16, 2016
The staff had a little confusion about how to redeem gift certificate from my phone app, otherwise it was great
September 14, 2016
The food was as always great. I had the Portobello mushroom humberger. it was great.
September 12, 2016
The food and service was excellent. Our server, Jennifer, couldn't have been more pleasant or helpful!
September 2, 2016
Great service. Tended to very well by statf
August 30, 2016
The food was good, but it took about an hour for our food to be served to us.
August 21, 2016
The brunch was very good. Excellent coffee the service was so, so. The brunch menu could offer more choices. Overall was pleasant for brunch.
August 21, 2016
Always a good time with great fare
August 21, 2016
The menu is never stale at Austin's Ale House as they rotate different entrees in and out of the menu to keep it fresh.
August 20, 2016
We love the outdoor patio
August 19, 2016
GREAT MANAGEMENT,DELICIOUS FOOD
August 7, 2016
service was prompt, caring and professional
July 31, 2016
to loud and noisy
July 25, 2016
Burger and sweet potatoe fries were delicious. Waitress was very pleasant.
July 23, 2016
Wait staff forgot to set table correctly. Also forgot to bring butter with the bread basket.
July 20, 2016
Awful service. Waitress made it a poor experience.
July 18, 2016
its local we love it and the patio
July 18, 2016
Waitress missed a few things we asked for with our order. Salad dressing, onions, ice.
July 10, 2016
love the patio never had a bad meal
June 11, 2016
love when the patio is open
May 2, 2016
Food was delicious and the waitress was fantastic, drinks came quickly and food was red hot.
April 20, 2016
The food and service were great. The wait staff is so pleasant and friendly that it's a pleasure to be there.
April 13, 2016
good value at a good price
April 4, 2016
very expensive
April 4, 2016
First, our waiter seemed distracted. He acknowledged our requests & then either ignored them or forgot them.Two orders of roast beef were cold as was the steak. The french fried sweet potaoes were limp and soggy. The Broccoli was wet and cold. The salad was fine.When the staff saw that most of the steak was uneaten they neither asked if there was a problem nor did they offer to pack it for a doggy bag. The captain or maitre d' was socializing with his friends and supervising nothing.
March 25, 2016
GREAT local restaurant. Very warm staff and place
March 2, 2016
waiter forgot salad-terrible chicken milanese,burnt beyond recognition,NEVER AGAIN,--TERRIBLE EXPERIENCE--MIKE
February 29, 2016
Always good - particularly for burgers, steaks, ale
February 26, 2016
The waitress Jennifer provided a most friendly and excellent service. She assisted us with a selection, as we were undecided as what to order. She is very professional and made a call for us...... Thank you Jennifer !!!!
February 26, 2016
Jessica ,the waitress, is very professional. We were undecided. She assisted us on making a proper selection on our meal. Excellent call.
February 22, 2016
EXCELLENT SERVICE AND FOOD
February 15, 2016
Love the food, and the service was helpful
January 18, 2016
They have very hard working employees who make it their job to make sure everything is taken care of.No complaints required!
December 29, 2015
Good food, good service, nice atmosphere
December 2, 2015
I was surprised that a salad was no longer included when you ordered a steak, or did the server just forget to bring it?
November 30, 2015
good food and great service
November 17, 2015
good food but menu has changed to more of a "bar menu" would like to see more specials
October 15, 2015
Always good food and service
October 12, 2015
The service was far better than the service we've had during the previous two times we were there - in particular, our server was very good and attentive.
October 6, 2015
Perfectly cooked steak and burgers.
October 5, 2015
My husband loved the fact he could watch the ballgame at the table. The food was tasty and the waiter was superb. Nice experience overall.
September 17, 2015
Beautiful outside setting. Great service and great food. Also,a separate smoking and nonn-smoking section outside. Great for non-smokers.
September 7, 2015
Service was great!! Excellent waitress!!
August 30, 2015
Not just for steak. Had two different fish dishes and they were very favorable.
May 22, 2015
Outdoor area has been beautifully designed. Perfect for a late spring/ early summer night!
May 16, 2015
The steak is great. They also have really good wings.
May 15, 2015
Great food, service
April 19, 2015
Cappuchino was extremely weak--almost a latte. Service was poor
March 30, 2015
Waiter Gabriel Bolaños, was very courteous and provided excellent service
March 23, 2015
salad greens had seen better days........... no forks on table - had to get them ourselves
March 20, 2015
WAITER WAS NON EXISTANT --WE HAD TO WAIT 8 MINUTES AFTER ASKING FOR SPOONS,FINALLY HAD TO ASK A DIFFERENT EMPLOYEE.HE WAs supposed to adjust price of salad--didn't--vegetables on entree --ice cold---sorry MIKE
March 1, 2015
Waitress was wonderful!
February 23, 2015
We both had the fish and chips. Batter was not super. Fries were great.
February 19, 2015
good food value for your dollar
February 13, 2015
just a great atmosphere, great food, lovely staff
January 18, 2015
Staff was courteous and helpful.
January 6, 2015
The food was very GOOD!!! The red-headed waitress was a excellent , helpful, pleasant and very informative. !!!!! (ooppss,I forgot her name- SORRY!!!) Return visit is in order!!!!
December 6, 2014
The food was done perfectly delicious, service was excellent, everything good
December 5, 2014
Food was good. Service was great. Price was fair.
November 24, 2014
needs a parking lot or doorman.
November 17, 2014
Our waiter was fantastic, unlike the host was not too accomodating, we got there and there were 2 parties going on and it was like she wasn't willing to find us a spot until I guess she mentioned it to the manager and he was able to find us a spot, she could have said "there is a wait since we have 2 parties going on so the tables are limited at the moment".
October 11, 2014
TABLE WAS NOT COMPLETELY SET
August 1, 2014
Burgers were good cooked as ordered. Chorizo quesadilla disappointing, skimped on cheese and Chorizo. Great value with coupon.
July 11, 2014
Our experience at Austin's has generally been better than tonight. We were there for an early dinner and should have had plenty of time to make a movie across the street. We both ordered soup and neither was hot. Then we waited an unusually long time for our entrees. We just made the movie, but rushed through our meal. The food was good and the waitress was apologetic, but the overall experience was disappointing.
July 7, 2014
All dishes tasted fabulous, service was really good and my 2 year daughter was accommodated with no problem. Pleasant atmosphere
June 24, 2014
We dined on the outside patio,beautiful night for it,all good
May 26, 2014
Food was the best we've had over the years. Service pleasant and accommodating.
May 5, 2014
good sports bar,lots of t.v.s
April 15, 2014
The restaurant was clean, the service was excellent and the food was fresh and delicious!
March 31, 2014
great food, pleasant service, lovely atmosphere...really like the place
March 10, 2014
Alberto's is the restaurant in a Holiday Inn. The food was tasty but pricey - a $1.95 upcharge for french fries on a $12.95 sandwich is steep.We were there at 12:30 on Sunday, and there was no salad bar service for Sunday lunch.
March 7, 2014
We love the food and the staff
February 18, 2014
Had this server a few times and he was polite and professional as usual.
November 17, 2013
Food was good, servings were ample. Would go back!
November 2, 2013
Great service and delicious food. I've been going there for years and love their pan blackened steak.. I've been saying that I want to try another entree but the blackened steak is so good I keep going back on my decision..
November 2, 2013
Excellent service and food..Awesome Austin's Ale house blackened steak..
November 1, 2013
great burgers and steaks; fun, loud atmosphere
October 28, 2013
Have never had a bad meal at this restaurant. Only wish they fixed it up and provided parking.
October 27, 2013
Nice people and environment.
October 27, 2013
Good service. Good atmosphere. Though a little noisy, as would be expected in a sports theme establishment.
October 19, 2013
Both our hamburgers were cooked perfectly. One very rare and one very well done
October 11, 2013
This is a neighborhood bar. The food and service are much better that you expect to find in a "joint" like this. Too bad that parking is so hard and that the place is sometimes so noisy.
October 6, 2013
Good food, prompt service, belly dancer perfoming next door in the bar (a bit too loud for us who were not in that party) but there appeared to be a miscommunication between wait staff and the waitress that we ended up with was kind of surly and not very pleasant.
September 28, 2013
food was delicious, service great and it was a nice experience
September 3, 2013
good meal friendly staff
September 2, 2013
Have been to Austin's many times-food is always very good, with large portions. Had a work party there - everyone was very happy with the food and service. While servers are always friendly and courteous, service is almost always very slow,even if it is not busy.
August 31, 2013
Good service, good food. Big portions
August 29, 2013
Food was a bit salty, overall very good.
August 22, 2013
TOO HARD TO GET TO MY DAUGHTER HAD TO DRIVE ME I GAVE THE OTHER CERTIFICATE TO MY OTHER DAUGHTER WHO HAS A CAR
August 21, 2013
The waitress was amazing
August 19, 2013
Service and entrees were excellent. Didn't care for the pulled pork nachos though.
August 17, 2013
Soda machine broken credit card machine broken
August 17, 2013
always great food, service and atmoshpere
August 16, 2013
Atmosphere was great. Service was wonderful although at times they seemed to be rushing us.Food was very tasty.
August 15, 2013
great food and caring waitering staff
August 15, 2013
Have Buffalo Shrimp on the Menu more often.
August 13, 2013
MY MEAL FRIED COD AND CHIPS WAS AWFUL---CAN'T EVEN EXPLAIN
August 5, 2013
Service was not good had to wait 40 min for our meal and the steak was like shoe leather they did re do it and gave us each a $20 gift certificate for next time
August 5, 2013
service was good, outdoor dining comfortable
August 4, 2013
THE FOOD WAS VERY GOOD BUT IT TOOK A LONG TIME TO GET THE MAIN COURSE. WE WERE SITTING THERE FOR AN HOUR BEFORE IT CAME.
August 3, 2013
Friendly atmosphere. Menu included vegetarian selections for me.
August 3, 2013
Always good food, good service, nice atmosphere in dining room, good value
July 26, 2013
The only thing worse than the food was the service! Instead of french fries we got baked potatoes which were as hard as a rock. It took over 1/2 hour just to get our salad. We had to ask to get bread...get the idea!
July 18, 2013
not easy to rate this time ordered a sandwich and onion soup both were ecellent. also wings not too crazy with choice of dressing though. But got to tell you their Sunday brunch is excellent
July 13, 2013
The food is delicious, the staff are so kind and attentive. We always enjoy our dining experience there.
July 13, 2013
waited long time for food
July 12, 2013
The service was good and the food is good.
July 9, 2013
The service and food is always excellent - never disappoints.
July 6, 2013
Great food, nice atmosphere...lots of choices of where to sit and what to eat. Hope they not only expand the patio but take over the lease of the store next door.
July 6, 2013
Food is great, atmosphere is nice. Overall a really nice restaurant....hope they take the store next door and make it even bigger.
July 5, 2013
My husband's burger was great. I ordered the grilled portobello mushroom with mozzarella and red peppers. I expected the peppers to be fresh grilled peppers, but they were out of a jar. I also expected the dish to be warm, but it wasn't. It was warmed up for me. Not the best dish I've had there.
June 30, 2013
We had drinks and apps at the bar. Johanna was excellent (bartender). Will definitely go back because of her.
June 28, 2013
Good food and service all the time
June 27, 2013
lads very good, but mixed vegetables are undercooked (almost raw).
June 23, 2013
It took a while for a host/hostess to greet us when we came in. It was odd how long we waited, and a waitress ultimately came to us and took us to our table. Service was considerably slower than what we've experienced in the past.
June 20, 2013
Our waiter ( andrew) was wonderful. I had the Austin chicken sandwich, delicious !
June 20, 2013
Good food, good service
June 16, 2013
OLD BAR RESTAURANT,GOOD FOOD NICE ATMOSPHERE
June 12, 2013
Staff was incredible!
June 2, 2013
We wanted a great burger platter and it truly was.
June 1, 2013
the food is delicious, the staff are very attentive and courteous. We enjoy it very much.
May 23, 2013
The staff is amazing and go out of their way to make sure you have everything you need from drinks to special food requests.
May 14, 2013
huge fresh salad,appetizer and entrees were tasty, not rushed at all, restaurant.com coupon accepted with pleasure
April 29, 2013
The food is fresh and delicious, the staff are exceptional and we always wind up talking with other diners who are fun people.
April 28, 2013
The service was great; decor quite nice; very good for a neighborhood place.
April 20, 2013
the staff are friendly, the food is delicious and the portions are large.
April 14, 2013
the food and service were excellent and we would be very happy to go there again soon.
April 7, 2013
As always, service, food were exceptional.. I've been to Ale House numerous times and only tried 3 entre's. My favorite is the blackened steak, Excellent..... Next time I want to try another entre but I know I will go back to the blackened steak. Love this entre..
April 6, 2013
Always good food and service
April 6, 2013
this restaurant is too crowded, too loud, and the food is more like bar food, not an actual restaurant.
April 5, 2013
Very fast paced and busy place. Tables very close to one another.
March 27, 2013
Burger over cooked, very dry. Soup never came!
March 21, 2013
friendly and relaxed environment
March 14, 2013
Seriously....the best burgers in Queens!
March 10, 2013
I always order the blackened steak - cajun style and never disappointed. I will return to this restaurant.
March 7, 2013
Food is always good here. If they had parking we would go much more often.
March 3, 2013
One of the best places for me to have a nice dinner.Excellent service and food..Told most of my friends of the excellent service and delicious food.
March 3, 2013
Good food good service
March 2, 2013
good food good portions
February 24, 2013
Tables are too small and too close to each other
February 22, 2013
Very accomodating, great service, freindly staff
February 17, 2013
Meat doness was as requested and all food very tasty with decent portions. Service fast and friendly and server very knowledgeable as to the questions we asked.
February 15, 2013
The food was excellent and the service was great. It was quiet and comfortable. I would definitely look forward to coming back again.
January 26, 2013
Always a Great time
January 20, 2013
Always good food, wine and friendly staff
January 16, 2013
Poor service, young staff hung around and chatted to each other next to you
January 16, 2013
Austin's atmosphere dining and sports bar is always pleasant. The food is always good. Excellent. Prime Rib Mondays the best. Great service.
January 16, 2013
Austin's atmosphere dining and sports bar is always pleasant. The food is always good. Excellent. Prime Rib Mondays the best. Great service.
January 16, 2013
Austin's atmosphere dining and sports bar is always pleasant. The food is always good. Excellent. Prime Rib Mondays the best. Great service.
January 15, 2013
Food was excellent!Salad was chilled, not warm or frozen, and a very good variety of greens. A variety of warm bread was offered.Service was attentive without being overbearing.Atmosphere was great, not too noisy, place was tastefully decorated for the holidays.Prices were reasonable.
January 9, 2013
Staff acted like teenagers, dinner was not worth the price. Good for bar food, not steak
January 9, 2013
This place has a warm feeling
January 8, 2013
I've had better food but I've also had worst.
December 3, 2012
great service
November 27, 2012
The food was great and the wait staff was very nice.
November 24, 2012
Waitress and drinks were great but food was only fair.
November 15, 2012
Excellent service & excellent food
November 6, 2012
My burger was burnt
November 3, 2012
Food is good enough but service is horrendous. It took about an hour from the time we were seated to get our entree. (We shared an appetizer that took half an hour to come.) Waitress was socializing with regulars at a neighborhing table. My only regret is that service was included on the bill dure to the restaurant.com coupon. But there's no way this service merited an 18% gratuity.
October 23, 2012
I really enjoy going to Ale House.. The service is excellent, I'm asked at least twice during dinner and once during dessert if everything is okay.The food is exceptional..
October 18, 2012
great food and service
October 15, 2012
Servers are very polite and attentive. Food is fresh, tasty, and properly prepared.
September 3, 2012
I love going to Austin Ale House. Nothing can go wrong, great service, delicious food.
August 31, 2012
Excellent hamburger. Enjoyed eatng it.
August 28, 2012
So far I've only had their steak maindish since it's delicious however I want to try their other main entres. Also, their heated pecan pie with ice cream is to die for. In summary, food, service, prices are great and will always go there..
August 24, 2012
Always great service.
August 23, 2012
Food was good and service was good as well.
August 6, 2012
food was great, as was the service. Only glitch is the bartender twice served the wrong drink.
July 23, 2012
Food was great. The waiter did not pay attention when I gave him the order and never came around to ask if everything was OK
July 17, 2012
I had a burger - it was the best I've had in years: juicy and cooked just right. The servers were all extremely courteous, friendly and helpful. Would definitely eat there again. (I only gave a 'good' rating due to noise from the bar.)
July 16, 2012
Need a little more time to finish the salad before the main course. This happens in most restaurants.
July 4, 2012
your waiter gave us the best service ever and the food was super
July 4, 2012
Excellent restaurant. Highly recommended
July 2, 2012
The waiter was so friendly and really made us have agreat experince. I would come back and ask for him next time, He was helpful in ordering .
June 17, 2012
got our orders wrong but corrected them promptly.
May 27, 2012
excellent place....enjoy eating here very much...thanks
May 25, 2012
Woderful place to eat.
May 12, 2012
Bad, bad,really bad.
April 30, 2012
Whenever I feel like having a good steak and a good pecan pie, Ale House is my stop..
April 28, 2012
Great burgers
April 23, 2012
both steaks were charred and ruined. Payed and left not satisfied
April 22, 2012
Really good burgers and bloody marys
April 16, 2012
GREAT PLACE LOVE THE WINGS
April 10, 2012
Services and food were very good.
April 9, 2012
Great food and service.
April 7, 2012
Carlos and Alex are the best
April 3, 2012
food is usually real good--on chicken entree,,vegetables were cold 2x--fish and chips under cooked batter was slimy-no management of cook staff
April 2, 2012
Always keep the sambuca shrimp on the menu... The filet mignon was cooked to order and delicious
April 1, 2012
Nice friendly place to dine
March 27, 2012
Austin's Ale House has always been an old reliable for great burgers and fries. Unfortunately, much to our disappointment, on this visit, they changed their french fries from the beautiful, thick hand-cut french fry potatoes they've had for years, to ordinary fries that you would find in a fast food type of restaurant. These fries were tasteless and got cold almost immediately. What were they thinking??? Come on...go back to what made you stand out among the other average restaurants and burger joints!
March 24, 2012
Very nice restaurant.
March 17, 2012
The overall experience was good. THe food tasty, etc. The only issue in one of the desserts there was a tic tac in it and the server said that it dropped in there by mistake that was sorta freaky because we wondered if it came from someones mouth.
March 12, 2012
really enjoyed the quaint atmosphere,, tv's at the table and the food was very good.... nice find..
March 12, 2012
The kitchen was slow so we waited awhile for our food, however, the waiter was very nice and did tell us up front that it was backed up and even gave us a round on the house! Little things like that go a long way - I appreciate the courtesy.
March 7, 2012
Great place
February 27, 2012
service was great and the food was perfect!
February 24, 2012
overall, the quality of food and service is good, only the soup that i ordered (seafood soup) was too salty.
February 20, 2012
awesome place and the chicken wing were great
February 19, 2012
Because we were running very late we could only order burgers-therefore we couldn't really rate this restaurant fairly.
February 19, 2012
had a nice experience eating there. Will go there again.
February 18, 2012
The food has definitely gotten a lot better
February 17, 2012
Had a great black angus hamburger & the wife loves the veggie burger. We eat here at least 6 times a year
February 14, 2012
We had eaten at Austin's many years ago and it was fantastic, then for some reason we could never ever find it again. We were a little disappointed. I do not think it is the same owners or something else, you do not know. The food was OK, not great
February 11, 2012
Burgers were wonderful. Service was ok. Waitress seemed to be new - she had a bit of trouble understanding some requests and questions. But other than this, it was a nice dinner. Would go again.
February 10, 2012
Beware, the appetizers are large enough to fill you up. The Australian rack of lamb is the best. My wife had the grilled chicken sandwich and could not finish it. Drinks are excellent. The waiter was very helpful but not intrusive. We will definitely revisit this restaurant again.
February 8, 2012
Great staff!
February 5, 2012
Our server was FABULOUS!!!!!
February 1, 2012
Food was very good and ambience was nice. Pretty good for a family outing.
January 23, 2012
Table for 4 once apps arrived there was no room,items were falling on floor; in future would request a larger table to enjoy a meal with friends
January 21, 2012
Known for their excellent burgers and french fries, they did not disappoint. They have a nice menu but if you stick to their staples, you'll have a better experience.
January 20, 2012
The service was good, but the food was disappointing.
January 13, 2012
Great food and great service! Loved it!
January 9, 2012
loved it...
January 7, 2012
I always a eat good and have great time at Austin Steak House.
January 4, 2012
very nice people who work there and food was great
December 31, 2011
Great place to eat.
December 29, 2011
The restaurant was smoky from the grill -- poor ventilation. The side dishes were great but surprisingly, the steaks were only so-so. Overall rating was good -- definitely not great.
December 29, 2011
SERVICE WAS VERY PLEASANT. THE BEST TIME TO GO IS DURING THE WEEK OR A LATE SUNDAY LUNCH. IT IS QUIET.
December 28, 2011
Some of foods were cold or warm.
December 26, 2011
My friend and I started eating there because it is between my home in Brooklyn and her home in Long Island. Happily, the food is really good. It is generally a pleasant and relaxrf atmosphere.
December 25, 2011
Noisey Difficult parking Great food and friendly staff
December 24, 2011
Service slow, did not provide bread until requested
December 23, 2011
Chelsea was attentive and very good. Food was good, atmosphere was nice.
December 21, 2011
will return with or without coupon.
December 21, 2011
Food is always good. Wish the restaurant was a little quieter. Can get frustrating to try to hear others at the table.
December 11, 2011
Our pork nacho appetizer was not hot and there was not much pork. The burgers we ordered for our entrees were good but were not cooked as we asked. I asked for medium and it was well done.
December 5, 2011
Food took a while to come from the kitchen. The ale House had a large private party. So food was slow and didn't like table near kitchen doors.
November 30, 2011
it would be even better if you would add 15% tips which is normal, and which is what the other resturants charge.
November 27, 2011
Had burgers, not expecting sensational ones, but decent, this did not even rank as passable.
November 26, 2011
Excellent service and food, pecan pie was the best I had so far...
November 24, 2011
slow service last night.
November 17, 2011
I live in Massapequa Park, Long Island. From time to Time my son and I go to Kew Gardens Cinemas and have dinner afterwards. We usually eat at your restaurant when I'm in Queens.
November 16, 2011
Everyone was very nice
November 12, 2011
Best burgers in town!!!
November 11, 2011
Friendly courteous staff makes dining here a pleasure
November 7, 2011
The waitress rushed out meal. I was unable to finish my soup, when my entree arrived. She had just brought out my salad. She should have waited to put my dinner order in until I had at least started to eat my soup.....
October 31, 2011
It is our favorite restaurant near Kew Gardens Cinema. We made an additional trip because of the Restaurant.com coupon. We saw a movie in Huntington and were heading to the city, but stopped in Queens because of the coupon.
October 29, 2011
The restaurant has to be more conscious of the temperature. It is frequently too cold in the dining room.
October 25, 2011
Special thanks to Carlos, the manager. Great understanding. A very humble person indeed. Thanks for making my birthday special with your great food and kindness.
October 22, 2011
Onion rings with dinner were soggy and inedible, the chicken dish I ordered was overly salty, the server was very good. French fries orderedd by someone else in party were also soggy and unappetizing.
October 19, 2011
The food for a couple of our diners was lousy.
October 14, 2011
Solid neighborhood restaurant with great burgers, steak and chicken sandwiches. Good eats!
October 12, 2011
The waitress was friendly and accomodating. The appetizer and meals were delicious. The beverages were cold and tasty with a nice selection on tap.
October 10, 2011
Excellent food and service..
October 3, 2011
I always order the serlion cooked to medium. It's flavor and value is a solid 80/100.
October 2, 2011
Went to celebrate our son's 29th birthday. Great experience - will definitely go back many times.
September 26, 2011
Great food & nice outdoor atmosphere.
September 26, 2011
The food and drinks were very good. Our waitress was excellent. The reason I listed the overall experience as good is because the bathrooms could be cleaner.
September 24, 2011
the service was fast and the food quailiy was very good
September 22, 2011
Great place. I've been here for drinks before but never tried the food. If i lived closer I would become a regular.
September 20, 2011
Food is great, never disappoint me. Friendly servers & I love there's Jazz band in the summer. Fantastic food with great music, what else can you ask for?
September 18, 2011
I highly recommend the portobello mushroom appetizer and the seafood bisque -- and the mussels were superb!
September 17, 2011
was not treated as a customer
September 16, 2011
everything was good. the portions were a good size. the service was excellent. we will be going back
September 12, 2011
All of the staff were very cordial and attentive even though several tables needed attention.
September 11, 2011
Solid food and service!
September 9, 2011
Always enjoy my meal there - nice service and reasonably priced.
September 9, 2011
We go here either before or after a movie at the Kew Garden Cinema which is in the area
September 5, 2011
A local resturant near a friend. The steaks and service are good. There is an outdoor band. Its convenient, comfortable and friendly.
September 4, 2011
We did not like the onion soup. The taste was too strong and there was not enough mozzarella cheese covering the top.
September 3, 2011
Our server was great. We thought she was attentive and very nice and helpful all around.
September 1, 2011
We are very happy, food is good except that night they have a party and the service take long time but we will be back. thank you.
August 23, 2011
Great food and awesome service...will visit again soon.
August 20, 2011
Very good food at a very nice place!
August 18, 2011
Was a first time visit and will definitely go again.
August 15, 2011
Service & food is always great.
August 12, 2011
A great night out for dinner. The food was excellent.
August 8, 2011
Nice atmosphere. The hostess was a true gem and truly hospitable. She's a real keeper and stood out in our experience.
August 7, 2011
the food was terrible.
August 6, 2011
Consistently good servive and food
August 4, 2011
too cold in the restaurant
August 4, 2011
Good food, good atmosphere! great for pre-theater, also!
August 4, 2011
good food,excellent service,reasonable fare
August 3, 2011
They did not accept my coupon even after it was validated. I have nothing but bad things to say about the treatment I received at this resturant because I was using my voucher. Extremely upset.
August 1, 2011
yummy :)
July 27, 2011
good neighborhood restaurant
July 24, 2011
excellent and courteous service.
July 24, 2011
Waiter was so disinterested in our service and the steaks were noy prepared as requested and almost cold.
July 19, 2011
Best burger in NY